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bonpont

购物流程 How to shop
通关税费 Tax and duty

您的包裹在直邮通关时的所产生的一切关税由bonpont承担!
具体方案如下:
1.宜送,EWE,UCS清关被税:顾客无需支付税费(物流商替付),直接通关;
2.其他物流商被税,用户需要先交纳税费,然后拿订单以及税单,找客服申报;届时bonpont客服将为顾客发放一个与税费等额的,有效期1个月,不限场景,但仅限使用1次的抵扣优惠码,可以在下次下单的时候,任意抵扣订单金额(不含运费)
注:视地区不同,如果用户选择使用中国邮政等单位代办通关事宜,部分地区邮局将会收取金额不等的代办手续费。此费用属地方邮局根据所提供的代办服务收取,本网站不做补偿。

All duties are borne by bonpont on your package in direct mail clearance!
Specific programs are as follows:
1.Complimentary, EWE,UCS tax clearance : Customers do not have to pay taxes ( logistics providers get paid ), direct customs clearance ;
2.Other logistics business tax, which is required to pay taxes, then take orders and tax bills to find customer service reporting ; bonpont customer service will issue a credit coupon codes for customers, which is equal to taxes. The coupon code valid for 1 months, unlimited scene but used only 1 times. It can deduct the amount of orders ( excluding freight ) when you placed on next order.
Note: For different area, if the user chooses to use China Post (or some like this, etc.) for Customs clearance, some post office will charge some many as agency fee, this fee charged by local post office according to their agency services, our site does not make compensation.



常见问题 FAQs

bonpont上购买不同国家的产品为何需要支付多笔运费?
由于包裹由不同库房使用不同的物流线路送到到您手中,所以会根据购买情况支付多笔运费;

关于bonpont关税/清关的问题?
您的包裹在直邮通关时的所产生的一切关税由bonpont承担! 具体方案如下: 1.宜送,EWE,UCS清关被税:顾客无需支付税费(物流商替付),直接通关; 2.其他物流商被税,用户需要先交纳税费,然后拿订单以及税单,找客服申报;届时bonpont客服将为顾客发放一个与税费等额的,有效期1个月,不限场景,但仅限使用1次的抵扣优惠码,可以在下次下单的时候,任意抵扣订单金额(不含运费)。注:视地区不同,如果用户选择使用中国邮政等单位代办通关事宜,部分地区邮局将会收取金额不等的代办手续费。此费用属地方邮局根据所提供的代办服务收取,本网站不做补偿。

为何bonpont的商品都有购买限制?
中国海关对于中国消费者购买境外商品有是否满足自用的标准,如超出自用范围包裹将可能被追加关税或退运。bonpont平台已对单个消费者满足自用范围进行了约束,如果消费者购买量超出限制,网站会做出相应的限制和提醒,以免去包裹在运送过程中产生的不必要麻烦。

bonpont有哪些支付方式?
bonpont上线初期支持支付宝、微信、银联在线支付;后续bonpont会开通VISA/MASTER/JCB国际信用卡支付渠道;所有第三方支付平台结算过程对您完全免费,相关手续费、银行结算等交易费用都由bonpont承担。

在bonpont购买商品为何要进行身份验证?
根据中国海关总署修订后的《中华人民共和国海关对进出境快件监管办法》(参见:中华人民共和国海关总署 http://www.customs.gov.cn/publish/portal0/tab7985/info156220.htm),进口到中国大陆境内的所有快件收件人需向海关提供身份证信息。信息将为收件人物品到达中国海关时,提交海关备案所用;

bonpont如何保证正品?
bonpont是直邮模式,我们的供货方均为欧洲,美洲,澳洲原产地产品提供商,供货源头的唯一确保产品质量问题始终可追溯,可以确保为原装正品,请您可以放心购买。

在bonpont购买的商品,是否提供发票?
bonpont所售均为跨境海外商品,由于在海外不存在“发票”的概念,无法开据国内发票,请您谅解。

在bonpont购买的商品,多长时间能到?
正常情况下包裹会在您下单(身份证验证通过后)1-3个工作日发货(周末、节假日国外休息不发货),7-17个工作日左右送达到您的地址,供您参考一下。

如何取消订单?
由于海外直邮的特殊性,订单信息在您付款后会自动推送给海外库房,因此请您确保订单商品等信息无误后再进行支付。(如付款后确实发现订单信息有误,您需要修改或者取消订单,请您及时联系我们在线客服处理。),取消订单后,您订单使用优惠券会自动返还,返还的优惠券维持其原有优惠方式和使用期限。

如何办理退款?
如果您符合我们退款退货政策,我们会第一时间为您办理



Why do I need to pay many kinds of freight when I purchase products from different countries in bonpont?
Since the package is sented to you by a different warehouse using different logistics lines, you need to pay a variety of shipping costs based on the purchase;

About bonpont customs clearance?
All duties are borne by bonpont on your package in direct mail clearance;

Specific programs are as follows:
1.Complimentary,EWE,UCStaxclearance:Customersdo not have topaytaxes(logisticsprovidersgetpaid),directcustoms clearance; 2.Otherlogisticsbusinesstax, which is required to paytaxes,thentakeordersandtax bills to findcustomer servicereporting;bonpontcustomer servicewillissueacreditcouponcodesforcustomers, which is equal to taxes. The couponcodevalid for1months,unlimitedscenebutusedonly1times. Itcandeduct the amount of orders(excludingfreight)when you placedonnextorder.

Why do bonpont products have purchase restrictions?
Chinese customs has to meet the standards for Chinese consumers to buyforeign goods,If beyond the scope of private parcels may be additional customs or returned. In order to avoiding unnecessary trouble arising from the delivery of the package, if consumers purchase amount exceeds the limit, the site will make the corresponding limit and remind.

What are the payment methods in bonpont ?
Early bonpont Online Support Alipay, WeChat, China Unionpay online payments;Bonpont will open VISA/MASTER/JCB international credit card payment channels;All third party payment platform settlement process is completely free of charge, related fees, bank settlement and other transaction costs borne by the bonpont.

Why do you need to authenticate to buy goods in bonpont?
Measures for the supervision and administration of inward and outward express consignments of the customs of the People's Republic of China, as amended by the General Administration of Customs PRC (Reference : General Administration of CustomsPRC ) http://www.customs.gov.cn/publish/portal0/tab7985/info156220.htm), All express recipients imported into the mainland of China shall provide the ID card information to the customs. The information will be submitted to the customs office for the purpose of submitting the customs record;

How to ensure quality goods in bonpont ?
Bonpont is direct mail mode. Our supplier are OEM's products provider from Europe, America and Australia. The only source of supply can ensure that product quality problems which can always be traced back, so as to ensure that the original authentic. You can purchase at ease.

Do you provide invoices for goods purchased in bonpont?
Goods sold in bonpont are cross-border overseas goods.Because there is no "invoice" concept in overseas, we can not make out your the domestic invoice, please understand.

How long can receive the goods purchased in bonpont?
Under normal circumstances, the package will be in your order (identity card after verification) 1-3 working days of delivery (weekends, holidays abroad do not ship). About 7-17 working days delivery to your address, for your reference.

How to cancel the order?
Due to the particularity of overseas direct mail, the order information in your payment will be automatically pushed to overseas warehouse, so please ensure that your order goods and information is correct before payment.If you find the order information is wrong after payment , you need to modify or cancel the order, please contact our online customer service.After cancellation of the order, your order will be automatically returned to the coupon, the coupon returned to maintain its original discount and use period.

How to apply for a refund?
If you meet our refund return policy, We will apply refund and returns for you at the first time.

支付方式:
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客服:周一到周日9:00-21:00 (北京时间)

邮件:service@bonpont.com

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